When will the switch take place to the Gmail account?
July 12, 2013. We will discontinue our use of GroupWise at that time and start using Gmail. GroupWise will still be accessible to you through your GroupWise Client on your computer and online at https://hgwwebmail.neric.org/gw/webacc
It will only be on "Read-Only" mode so you won't be able to send or receive e-mail messages. All e-mail sent to your GroupWise account will automatically be rerouted to your Gmail.
How will the switch affect me?
Once we make the switch, all of your incoming email will start showing up in your Google Gmail inbox. At the same time email will stop being delivered to your GroupWise account.
Will my old, saved mail be moved?
Only your "Active" e-mail will be forwarded. By Active we mean, all e-mail that is sitting on your inbox. If you have "archived" e-mail at a different location (External hard drive, Flash Drive, H: Drive, C: Drive, etc), those e-mails will NOT be moved.
Will my email addresses stay the same?
It will be the same as your GroupWise email address with the EXCEPTION of the extension; instead of .org it will be .net
For example, Mary Smith's old e-mail: smithm@guilderlandschools.org will change to smithm@guilderlandschools.net
For example, Mary Smith's old e-mail: smithm@guilderlandschools.org will change to smithm@guilderlandschools.net
Will I have the same username and password?
Your username will be your e-mail address ( yourlastnamefirstinitial@guilderlandschools.net)
Your username will be your e-mail address ( yourlastnamefirstinitial@guilderlandschools.net)
Your password will be given to you via e-mail before the training UNLESS you have already used your gmail account before and you know your password.
What happens to GroupWise?
GroupWise will be replaced by Google Gmail. We will keep GroupWise up and running but you will not be able to send or receive emails from the account. It will only be available to lookup past information you may need access to. This will be up and running for 12 months and then we will determine if it will be shut down.
When will training be provided?
Training will begin in June and will continue through the summer with several sessions scheduled until August 2013. The schedule is available through My learning Plan. When you log in on MLP, you will be able to see the different offerings. Depending on your position, you will chose a date from different sessions offered to your position. Training and support will also be offered throughout the school year. You can click here to log in and see the sessions through My Learning Plan.
Are there any available tutorials?
Yes, tutorials are now available on this website under the tutorials tab. You may also want to visit Google Apps Help site
Will my address book/groups be migrated?
Your address books, personal contacts and groups will be migrated. As we all know technology can have its flaws, so I advice users to save any important contacts (that are NOT part of the Guilderland Schools District) by exporting them to a CSV file from Group Wise. If you do not know how to do this, click on the "GroupWise to Gmail" tab to see instructions.
What browsers are supported by Google Gmail?
You can access your mail using the following fully supported browser: Google Chrome, Firefox 2.0+, Internet Explorer 7.0 and Safari 3.0.
You can also use the following browsers but they won't have some of the latest features: IE 5.5+, Netscape 7.1+, Mozilla 1.4+, Firefox 0.8+, and Safari 1.3+
Can I get my Google Gmail mail through my wireless device?
Yes, Google Apps Gmail can be configured to your wireless device. Google Gmail supports the following wireless mail client: Android, iPhone, Blackberry, Symbian, Windows Mobile 5 & 6, and Snapper Mail.
I use Local and Shared Folders, will they be migrated?
Folders will be migrated during the migration process into labels in Gmail.
Does Gmail use folders?
No, Gmail uses Labels instead of Folders. Labels are similar to folders but can do more. You can add more than one label to a message while you can only add a message to a folder.
What other Google features will be available?
Google Apps Education Edition comes with Google Calendar, Google Chat and Google Docs. Once the move is made, there will be trainings and tutorials available on how all these applications work.
I have a Gmail (Google mail) account already, how does that affect my District email account?
That's alright. Your District Google Gmail mail account does not affect your personal Gmail account. Your personal account uses the format 'username@gmail.com' while your District account will use: username@guilderlandschools.net.
How much is the space limit for Google Apps mail?
You have 30 GB for Gmail and Picassa Albums. To see storage limits for video, sites and Drive click here.
Is my trash folder part of my quota limit?
Yes, your storage is based on the size of all messages in your mail including Spam and Trash. Messages left in Trash for 30 days will be automatically deleted and cannot be recovered.
What is the maximum attachment size?
You can send and receive messages up to 20 MB in size. However, the size of a file may increase because of added encodings. If you exceed the 20MB limit, Google Gmail will display a warning message.
Note: E-mail services have different maximum attachment size.
What file types am I not allowed to send as an attachment?
Google Gmail does not allow you to send or receive any executable files. Google would not accept these files types even if they are sent in zipped format.
My question is not listed here.
Please click here to e-mail your question
My question is not listed here.
Please click here to e-mail your question
